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#DIDN T RECEIVE AMAZON ORDER HOW TO#

This is a fairly rare occurrence, but it’s worth it to double-check! In cases like these, submitting a missing mail search can “kick” the tracking number into gear in the USPS database, and populate the tracking number with more updated tracking information. Since USPS recycles old tracking numbers every 6 months, sometimes USPS marks packages as “Delivered” by mistake. We suggest visiting your local Post Office or try speaking with your letter carrier who services your address if anyone could provide some insight into the delivery, it’s your letter carrier! File a Missing Mail SearchĪnother option is to submit a missing mail search request with USPS.

Contact USPSįirst and foremost, you should contact USPS before you do anything. When you’re certain that your package is MIA, there are some steps you can take if USPS loses your package. Some Steps You Can Take if USPS Loses Your Package

FedEx: File a claim with FedEx for shipments that are lost, damaged, or have missing contents.

UPS: File a claim with UPS for a lost or damaged package.

USPS: File a missing mail search request with USPS (sometimes your recipient can find their missing package by visiting their local Post Office or speaking with the letter carrier for their address if the package is missing, you may be eligible to file an insurance claim with USPS if you purchased an insured service such as Priority Mail or Priority Mail Express).

#DIDN T RECEIVE AMAZON ORDER HOW TO#

If your recipient still can’t find your package, we’ve included links for how to proceed with USPS as well as the two other major carriers (UPS & FedEx) below: You’d be surprised how often people find “missing” packages when they do! If the Package is Actually Missing In our experience, it’s worth it to take the time to check some other not-so-obvious places.

In your apartment building’s common area or package storage room.

Inside your mailbox or a cluster of collection boxes.

A few places you can look for your package are: Most of the time, letter carriers place packages in an unexpected area at the delivery address maybe they can’t access the front porch for whatever reason, or there’s a vicious guard dog that won’t let them into the gate (yes, this happens!). Places to Check When Your Package is Nowhere to Be Foundīefore you go sending a flare into the sky, we suggest checking a few other places around your address to potentially locate your missing package. So, you should always let your sender know that you can’t find your package…but before you do that, you should check a few other places. That said, if the sender purchased third-party insurance, they may be able to file an insurance claim and reimburse you, in turn. Unfortunately, there isn’t any recourse you can pursue with the Postal Service, since the built-in insurance included with Priority Mail shipments doesn’t apply to any packages USPS marks as “Delivered.” It’s a frustrating feeling to know USPS delivered your package, even though you can’t find it. We hate to say it, but sometimes USPS drops off a package that isn’t anywhere around your address. Sometimes USPS Packages are “Delivered” but Aren’t There When You Look For Them

Some Steps You Can Take if USPS Loses Your Package.

Places to Check When Your Package is Nowhere to Be Found.

Sometimes USPS Packages are “Delivered” but Aren’t There When You Look For Them.

This guide goes into detail about how this can happen every so often, and what you can do when you’re wondering where your package is. Sometimes you’ll find yourself wondering why your package is delayed….and sometimes, though it’s not exactly common, you’ll run into situations where USPS says your package is “Delivered” but it isn’t anywhere at your address. Since the Postal Service delivers so many packages (tens of millions per day), it’s inevitable that some problems occur.